Public Advisory on Passport Appointment and Document Authentication Scams on Social Media

07 June 2021 — The Department of Foreign Affairs (DFA) informs the public that consular services can only be made through the Department's official appointment systems for passport applications and for apostille applications.

Senior citizens, persons with disabilities, OFWs and other qualified individuals may set their appointment using the courtesy lane facility by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or to the email address of the nearest Consular Office (CO).

The DFA is working hard to open additional appointment slots but without compromising the health and safety of the transacting public and its personnel.

The DFA reiterates that it does not use Facebook or any other social media network to offer or confirm passport application appointments nor has it authorized any company or individual to offer and accept passport appointment scheduling on the Department's behalf.

Those who engage the services of these unauthorized private entities or individuals using social media accounts and networks run the risk of not getting an authentic appointment or encountering issues with their passport application, aside from incurring additional expenses.

The public is strongly advised to ignore offers from these companies or individuals and to use only the official passport appointment system maintained by the DFA.

Further, those who intend to seek assistance for consular services may do so through the following official DFA accounts:

Official DFA Websites:,, and

Official DFA FB Accounts: and

Official DFA Twitter Account:

Official DFA IG Account :