Public Advisory: On the Temporary Downtime of the Passport Online Appointment System

13 January 2021 – The Department of Foreign Affairs Office of Consular Affairs informs the public that the Passport Online Appointment System (passport.gov.ph) will undergo a technical upgrade and will not be available from 2:00 PM to 7:00 PM today, 13 January 2021.

Those who wish to book an appointment are requested to do so after 7:00 PM today.

Please be advised that applicants who have booked appointments and/or have already paid for their appointments may also experience delays in receipt of payment reference emails or confirmation emails.

Applicants who have completed their online applications, and those who have successfully paid, are advised to wait 48 hours to receive the respective emails and to check their spam folders aside from their regular email inbox.

The DFA appreciates the continued cooperation and understanding of the public as we work on upgrading our systems. END