DFA Launches Additional Temporary Off-site Passport Service (TOPS) at Robinsons Novaliches, Robinsons Lipa, SM Manila 

From left: CO NRC North Head Emmanuel Arbado, DFA-OCA Asec Senen Mangalile, Robinsons Land Corporation Operations Director Maria Catherine Alejandro and Government Relations Manager Maria Teresa Miranda inaugurate the TOPS Robinsons Novaliches site.

PASAY CITY, 15 November 2021 – The Department of Foreign Affairs today launched three (3) new Temporary Off-Site Passport Service (TOPS) offices at Robinsons Novaliches, Robinsons Lipa and SM Manila to cater to simple passport renewals and ensure faster turn-over of passport applicants per day. 

Supervising Consular Offices (CO) of these new TOPS will handle the more complicated transactions such as new or lost passport applications and those that require changes in the holder’s personal details.

Foreign Affairs Assistant Secretary for Consular Affairs Senen Mangalile led the launching of the sites accompanied by the Supervising Heads of Consular Office (CO) Emmanuel Arbado of CO NCR North, Ramon Nerida of  CO NCR West, and Jose Christian Palillo of CO Lipa.

“In keeping with the instructions of Secretary Teodoro L. Locsin, Jr. to increase the number of appointment slots available to the public, DFA-OCA tweaked the design of these and succeeding TOPS to put a premium on the speed of transaction, as only by ensuring a faster turn-around time per applicant can we have increased capacity per day,” Assistant Secretary Mangalile explained.

Appointments to any of these TOPS sites may be booked only at www.passport.gov.ph. Assistant Secretary Mangalile urged applicants who wish to apply to check the conditions and services peculiar to these TOPS. END

Present at the opening of TOPS Robinsons Lipa are (from left) Mr. Glenn Cureg of APO Production Inc.; DFA CO Lipa Head Jose Christian Palillo; DFA OCA ASec Senen Mangalile; Robinsons Land Corporation Operations Director Maria Catherine Alejandro; Regional Operations Manager Jose Restituto Ramos and Government Relations Manager Maria Teresa Miranda.

TOPS SM Manila is launched by (from left) SM Supermall AVP Lorenzo Leon Calingasan, DFA ASec Senen Mangalile, SM Supermalls Regional Operations Manager John Brian Tarnate, and DFA NCR West Head Ramon Nerida.