03 November 2016 — The Philippine Embassy in Riyadh successfully held its 34th consular outreach mission or “Embassy on Wheels” (EOW) for 2016 at the Golden Tulip Hotel in Hail from October 28 to 29.
Consul Christopher Patrick T. Aro led the consular team composed of Mr. Esmayaten C. Macapundag, Mr. Jose Rico R. Laurel, Ms. Francia R. Ybañez, Ms. Maria Luisa P. Collado, Mr. Ramil E. Arana and Mr. Lito M. Relucio.
The Team was able to process two hundred two (202) ePassport applications, five Extension of Passport Validity, three Reports of Birth, two Travel Documents and seventeen (17) Notarial services. The Team was also able to release two hundred seventy-two (272) new e-Passports.
Table 1. Consular Services Rendered by Percentage EOW Hail, October 28-29
As part of the Embassy’s program to improve customer service, the Team conducted a client feedback survey to 210 clients, of which 154 or 73.33% responded as follows:
Table 2. Client Feedback Report EOW Hail, October 28-29
The next consular outreach mission will be on November 13-17 in Golden Tulip Hotel in Al Khobar. END