PH Embassy in Madrid Launches “Project Lifeline: Direktang Linya Sa Embahada”

Ambassador to Spain Philippe Lhuillier presented “Project Lifeline: Direktang Linya sa Embahada” to the Filipino community (Madrid PE photo)

MADRID 08 May 2019 – Ambassador to Spain Philippe J. Lhuillier spearheaded the launching of “Project Lifeline: Direktang Linya sa Embahada,” at the Philippine Embassy on 07 April 2019.

The project is expected to allow Filipinos in Spain and Andorra direct access to the Embassy through dedicated mobile phones.

“Project Lifeline: Direktang Linya sa Embahada,” is a brainchild project of Ambassador Lhuillier, where he reiterated the Embassy´s commitment to “provide the best service to Filipinos as possible.”  He also acknowledged the assistance of Filipino organizations, as partners of the Embassy, and encouraged them to contribute ideas to further improve the project.

While the Embassy already has a 24-hour hotline number, the difference with this project is that it engages the Filipino community organizations as partners of the Embassy in providing direct contacts with Filipinos in Spain and Andorra.

The Embassy has allotted three dedicated numbers for assistance-to-nationals, consular services, and community relations. This arrangement allows for a two-way communication traffic as the Embassy can also directly get in touch with Filipino organizations all over Spain and Andorra. 

“Project Lifeline: Direktang Linya sa Embahada” will have two phases.  The first phase is the provision of mobile phone units with registered SIM cards, provided by Ambassor Lhuillier, to the 37 accredited Filipino community organizations in Spain and Andorra.  The second phase would be the creation of an Embassy application which will feature information, services and various inter-active module that will be useful to the user.

A total of 34 Embassy-accredited Filipino community organizations from all over Spain, including those from the islands of Spain, were present during the launching of the project. The community praised the Embassy´s commitment to serve the Filipinos, and commented that the “Direktang Linya sa Embahada” project is so far “unprecedented”.

During the launch, the Embassy also provided Philippine flags and friendship pins to all  organizations.  The “Information Handbook for Filipinos in Spain and Andorra”, which was launched earlier this year as part of the Embassy´s information campaign, was also distributed during the event. END

Ambassador to Spain Philippe Lhuillier together with members of the Filipino Community in Spain and Andorra during the launch of “Project Lifeline: Direktang Linya sa Embahada”. (Madrid PE photo)

Ambassador to Spain Philippe Lhuillier provide a Philippine flag and friendship pin to a members of the Filipino Community in Spain and Andorra during the launch of “Project Lifeline: Direktang Linya sa Embahada”. (Madrid PE photo)

For more information, visit  www.madripe.dfa.gov.ph, www.philembassymadrid.com or https://www.facebook.com/PHinSpain/.