02 April 2014- The Philippine Embassy in Riyadh conducted its 11th mobile consular services or Embassy on Wheels (EOW) for 2014 at the Al Jazeera International School in Dammam on March 28 and 29.
The five-member Embassy team was led by Vice Consul Maria Angelica C. Genotiva, and assisted by the Filipino community in Al Khobar.
More than a thousand Filipinos availed of the two-day EOW, and 614 Filipinos claimed their passports.
The team provided 565 passport renewal services and 1 lost passport applications, extended 52 passports, provided 193 notarial services, and registered 27 births.
A total of 1,452 services were provided during the two-day EOW in Al Khobar, including those who claimed their passports.
The Filipinos who were able to avail themselves of consular services also accomplished 213 client feedback forms, out of 400 forms distributed.
The client feedback mechanism is part of the Embassy’s program to improve customer service. The following were the results of the survey:
The next embassy on wheels in the same venue will be from April 11 to 12, 2014. END