PH Consulate General in Dubai Conducts Customer Service Training for its Personnel
Ms. Jocelyn Lapure of FilHR-DNE presents the first module of the Customer Service Training. (Dubai PCG photo)
DUBAI 13 October 2021 – The Philippine Consulate General in Dubai and Northern Emirates, in partnership with the Filipino Human Resource Practitioners Association (FilHR)-Dubai and Northern Emirates, conducted a Customer Service Training for its personnel at the Philippine Consulate on 08 October 2021.
The session included two (2) modules: 1. Service Excellence and Attitude Training; and 2. Communication Training. The aim of the course is to train Consulate personnel to provide a more effective and efficient service to its constituency.
Consul General Paul Raymund P. Cortes stressed the importance of the training as it encourages Consulate personnel to become more client-oriented and responsive in providing service to the public. END
Consulate personnel actively participated during the activities. (Dubai PCG photo)
Consul General Paul Raymund P. Cortes and Madam Yasmin B. Cortes with the executive committee of FilHR-DNE. (Dubai PCG photo)