16 October 2013 - The Department of Foreign Affairs (DFA) advises the public that due to the recent 7.2-magnitude earthquake that shook Bohol, Cebu and parts of Visayas and Mindanao, all consular services, including passport services, at DFA Regional Consular Office (RCO) in Cebu are temporarily suspended until further notice.  

The DFA, in cooperation with the management of Pacific Mall, is now taking the appropriate measures so that the RCO opens in the soonest possible time. Normal operations will resume once the safety of the public is ensured.

In the meantime, those who have inquiries or other concerns can contact RCO Cebu at its hotline – 09173187007 – or reach it by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..

The DFA can also be reached at the following telephone numbers: (02) 536-000 and (02) 834-4000 loc 2386. E-mails can also be sent at This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it..  Messages can also be sent to the Passport Division’s Facebook page, Philippine Passport.

For the public’s information and guidance. END