Public Advisory: On the Temporary Unavailability of Rescheduling Feature in Online Appointment System

(Edited: December 10, 2019) Rescheduling feature is now back to normal and passport applicants with confirmed appointments may reschedule their appointments through the online passport appointment system as per usual practice.

The Department of Foreign Affairs (DFA) informs the public that the Rescheduling Feature in the Online Appointment System is temporarily unavailable due to an ongoing system upgrade.

Applicants are strongly advised to choose the date and location that is most convenient for them so as to avoid the need to reschedule.

Should it be unavoidable for the applicants to reschedule their passport appointments, they may request to reschedule by sending an e-mail to:

• For applicants in DFA-Aseana: This email address is being protected from spambots. You need JavaScript enabled to view it.

• For applicants in other DFA Consular Offices: respective Consular Offices' e-mail addresses may be found in https://consular.dfa.gov.ph/directory

The subject of the e-mail must be "PPT Reschedule" and sent no later than three (3) days prior to the confirmed schedule date. The body of the e-mail must have the following details:

• Appointment reference number
• Applicant name
• Original appointment date and site
• Requested new appointment date and site

Applicants are requested to bring proof of e-mail confirmation from the Consular Office on the date of their rescheduled appointment.

The DFA appreciates the continued cooperation and understanding of the public.

https://consular.dfa.gov.ph/directory