Public Advisory: DFA Warns Public of Travel Exemption Scammers

PASAY CITY 17 January 2021 - The Department of Foreign Affairs (DFA) has warned the public against scammers who are issuing fake travel exemption letters as restrictions to enter the Philippines continue.

“We do not collect any ‘travel exemption’ fees nor charge foreign nationals permitted to enter the country in accordance with the protocols laid down by the IATF and the Office of the President,” said Assistant Secretary for Consular Affairs Neil Frank Ferrer.

Last year, the DFA temporarily suspended visa issuances and privileges due to the COVID-19 pandemic. Given the restrictions, scammers found the opportunity to victimize foreign nationals who wish to enter the country, charging exorbitant fees.

The DFA, likewise, warned the public against persons offering passport appointment assistance via social media and other platforms.

“The Department has received reports that some enterprising individuals are taking advantage of the pandemic by pretending to provide assistance to book a passport appointment in exchange for money,” Ferrer said.

The head of the consular affairs added that the DFA and its embassies and consulates do not charge for booking appointments for consular services.

“The DFA strongly advises the public to be vigilant and wary of such illegal services. Please help us by reporting any group or individual involved in these fraudulent activities,” said Ferrer. The public may call and report such activities to the DFA hotlines 8836-7763 / 09683958599 or send a message via email to This email address is being protected from spambots. You need JavaScript enabled to view it. or the DFA’s Official Facebook page @dfaphl. END