Public Advisory: DFA-TOPS San Pedro, Laguna Now Open to Serve

05 October 2021 — The Department of Foreign Affairs (DFA) has opened a Temporary Off-Site Passport Service (TOPS) site at Robinsons Galleria South in San Pedro City, Laguna on October 04, 2021.

The opening of TOPS-San Pedro is part of the DFA’s project to roll-out regional TOPS operations to cater to passport applicants living outside Metro Manila. Initially, TOPS San Pedro is estimated to serve 300 applicants daily.

At present, there are seven TOPS operating in Metro Manila and one in Olongapo City, Zambales. The DFA’s TOPS facilities are limited to accepting passport applications and capturing the applicant’s biographical details. Each TOPS is being supervised by a specific DFA Consular Office (CO), and all backend processing is done off-site.

TOPS San Pedro is under the supervision of the DFA Consular Office in NCR South (Metro Alabang Town Center), which will attend to follow-ups and additional requests from clients.

The Department expresses its appreciation to the public for its understanding as the DFA continues to find ways to meet the strong demand for passport appointments, while adhering to the guidelines set by the Inter-Agency Task Force (IATF) for the Management of Emerging Infectious Diseases to ensure the health and safety of its applicants and its personnel. END