Public Advisory: Temporary Closure of TOPS Robinsons Magnolia, CO NCR West (SM Manila), and CO Lipa (Robinsons Lipa)
05 January 2022 – The Department of Foreign Affairs (DFA), through the Office of Consular Affairs (OCA), advises the public of the temporary suspension of operations of its consular service sites in Robinsons Lipa, Robinsons Magnolia and SM Manila as part of the Department’s precautionary measures against the spread of COVID-19 amid the steep rise in cases in January 2022.
- Consular Office (CO) Lipa, located at 2nd Floor Robinsons Place Lipa, JP Laurel Highway, Mataas na Lupa, Lipa City, Batangas, has temporarily halted its operations from 4 January 2022 until further notice for disinfection of its premises. Affected applicants have been contacted by CO Lipa via This email address is being protected from spambots. You need JavaScript enabled to view it.. Applicants may likewise contact the CO for urgent concerns via email.
- Temporary Off-Site Passport Services Robinsons Magnolia, located at 4th floor, New Wing Building (beside Timezone), Robinson's Magnolia, Quezon City, is temporarily closed today, 5 January 2022. Affected applicants may proceed to TOPS Magnolia on 6 January 2022 and from 10 to 14 January 2022, 1:00-4:00 PM, for their rescheduled appointments. For concerns, applicants may contact supervising CO NCR Northeast through This email address is being protected from spambots. You need JavaScript enabled to view it..
- Operations of CO NCR West, located at 5th Floor SM City Manila Concepcion St. cor. Arroceros St. and San Marcelino St., Manila, are suspended from 06-07 January 2022 after its personnel were identified as close contacts of a positive case. Affected applicants shall receive an email from This email address is being protected from spambots. You need JavaScript enabled to view it. regarding their new schedule. Applicants may likewise contact the CO for urgent concerns via email.
The Department requests the public's continued understanding as it adheres to the prescribed measures against the COVID-19 pandemic for the safety of personnel and applicants. END