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Public Advisory: On the Suspension of Consular Operations in Areas Affected by Super Typhoon Karding on 26 September 2022

25 September 2022 - Due to inclement weather caused by Super Typhoon Karding, the Department of Foreign Affairs - Office of Consular Affairs (DFA-OCA in Aseana) announces the temporary suspension of operations on 26 September 2022 (Monday) in the following Consular Offices (COs) and Temporary Off-Site Passport Services (TOPS) sites:

Consular Office

Address

Email Address

DFA Aseana

Parañaque City

This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it. (Passport)


This email address is being protected from spambots. You need JavaScript enabled to view it. (Authentication/Apostille)

TOPS MOA

SM Mall of Asia, Pasay City





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TOPS Uptown

Lower Ground Floor, Uptown Link, Uptown Bonifacio Mall, 36th Street, 9th Ave., Taguig, Metro Manila

TOPS SM City Sucat

Level 3, Building B, SM City Sucat, Parañaque City

CO Angeles

3rd Floor Marquee Mall, Pulung Maragul, Angeles City, Pampanga



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TOPS Angeles

3rd Floor, Robinsons Place Angeles, Brgy Balibago, Angeles City Pampanga

CO Antipolo

3rd Floor SM Cherry Foodarama, Marikina-Infanta Highway, Antipolo City, Rizal

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CO Baguio

Upper Basement SM City Baguio Luneta Hill, Upper Session Road, Baguio City

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CO Calasiao


*Suspension due to EO No. 0157 Series of 2022 issued by the Provincial Government of Pangasinan


2F Robinsons Place Pangasinan, Brgy. San Miguel, Calasiao, Pangasinan, 2418



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CO Dasmarinas

2nd Floor, SM City Dasmariñas, Governor’s Drive cor. Aguinaldo Highway, Brgy. Sampaloc 1, Dasmariñas City, Cavite 4114

   

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CO La Union

*Suspension due to EO No. 23 Series of 2022 declared by the Provincial Government of La Union

2nd Floor, CSI Mall, Brgy Biday, City of San Fernando, La Union

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(Passport)


This email address is being protected from spambots. You need JavaScript enabled to view it. (Authentication)

CO Lipa 

2nd Floor Robinsons Place Lipa, JP Laurel Highway, Mataas na Lupa, Lipa City, Batangas




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TOPS Lipa

2nd Floor Former Fashion Gallery, Robinsons Place Lipa, JP Laurel Highway, Mataas na Lupa, Lipa City, Batangas

CO Legazpi

3F Pacific Mall-Legazpi, F. Imperial St., cor. Circumferential Rd., Brgy. Capantawan, Landco Business Park, Legazpi City

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CO Lucena


*Suspension due to PDRRMC-Memorandum-Circular No. DHT-006


3F Pacific Mall-Lucena, M.L. Tagarao St., Barangay III, Lucena City

     


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CO Malolos

3F Malolos Central Transport Terminal and Commercial Hub by Xentro Mall, Brgy. Bulihan, Malolos City, Bulacan





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TOPS Malolos

4th Floor, Robinsons Place Malolos, Mac Arthur Highway, Sumapang Matanda Malolos City, Bulacan

CO Pampanga


*Suspension due to EO NO. 28-A Series of 2022 issued by the Provincial Government of Pampanga


2nd Floor Robinsons StarMills, City of San Fernando, Pampanga




This email address is being protected from spambots. You need JavaScript enabled to view it. (Passport)


This email address is being protected from spambots. You need JavaScript enabled to view it. (Authentication - CO Pampanga only)

TOPS Pampanga


*Suspension due to EO NO. 28-A Series of 2022 issued by the Provincial Government of Pampanga


Robinsons Starmills Transport Terminal Lounge, Brgy. San Jose, City of San Fernando, Pampanga

TOPS Olongapo

​​Cinema 2, SM Downtown, Olongapo City

CO Paniqui

Waltermart Paniqui, McArthur Highway, Brgy. Estacion, Paniqui, Tarlac


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CO Puerto Princesa

2nd Level Robinsons Place Palawan, National Highway, Brgy. San Manuel, Puerto Princesa City 5300


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CO San Nicolas

2nd Level Robinsons Place Ilocos, Valdez Center, Barangay 1 San Francisco, San Nicolas, 2901 Ilocos Norte


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CO San Pablo

2nd Floor SM City San Pablo, Riverina Residential & Commercial Estates, Maharlika Highway, Brgy. San Rafael, San Pablo City, Laguna


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CO Santiago

3rd Floor Robinsons Place Santiago Maharlika Highway, Mabini, Santiago City, Isabela


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CO Tuguegarao


*Suspension due to EO No. 34 Series of 2022 issued by the LGU of Tuguegarao

GF, City Hall Bldg.,Regional Government Center, Carig Sur, Tuguegarao City, Cagayan


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CO NCR Central

1st Floor, Lingkod Pinoy Center, Robinsons Galleria, West Lane EDSA corner Ortigas Avenue, Quezon City

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TOPS SM Aura

3/F Southside (beside Miniso and Gourdo's), SM Aura Premier Bonifacio Global City, Taguig

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CO NCR East

7th Floor SM Megamall Building C, EDSA cor. Julia Vargas Avenue Mandaluyong City

This email address is being protected from spambots. You need JavaScript enabled to view it. 

TOPS North EDSA

3/F building Annex (beside KFC), SM North Edsa, Quezon City 

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CO NCR North

3rd Floor Lingkod Pinoy Center Building B, Robinsons Novaliches, Quirino Highway, Barangay Pasong Putik, Quezon City





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TOPS Robinsons Novaliches

3rd Floor Lingkod Pinoy Center Building B (beside LTO), Robinsons Novaliches, Quirino Highway, Barangay Pasong Putik, Quezon City 

CO NCR Northeast

Level 2, Ali Mall, Araneta City, Cubao, Quezon City

Passport Application Concerns: This email address is being protected from spambots. You need JavaScript enabled to view it.

Passport Releasing Concerns: This email address is being protected from spambots. You need JavaScript enabled to view it.

Authentication/Apostille Concerns: This email address is being protected from spambots. You need JavaScript enabled to view it.

TOPS Robinsons Magnolia

4th Floor, New Wing Building, Robinsons Magnolia, Quezon City

CO NCR South

4th Floor Metro Alabang Town Center, Alabang Zapote Road, Muntinlupa City

This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it. (Authentication)

TOPS Las Pinas

2/F, Food Court (across Daiso), Robinson’s Place Las Piñas, Las Piñas City



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TOPS San Pedro

3rd Floor, Robinsons Galleria South, San Pedro City, Laguna

CO NCR West

5th Floor SM City Manila

Natividad Almeda-Lopez corner A. Villegas and, San Marcelino, Ermita, Manila, Metro Manila

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Passport/ Authentication Releasing Concerns: 

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TOPS SM Manila

4th Floor SM City Manila

 Natividad Almeda-Lopez corner A. Villegas and, San Marcelino, Ermita, Manila, Metro Manila

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For concerns, the public may reach out to the relevant COs through the email addresses indicated in the table above.

The public is further advised of the following guidelines on rescheduling of affected appointments:

1. Affected Passport applicants scheduled at the aforementioned Consular Offices may be accommodated within 30 days from their original passport application schedule.

To be accommodated, applicants must present their confirmed application packet which shows that their original schedule is on 26 September 2022.

2. Applicants scheduled at affected TOPS sites will be advised of their new schedule via email. 

Applicants may also refer to the email addresses of the corresponding supervising Consular Offices of TOPS sites on the table above. Applicants are advised to also check their Spam Inbox or Junk Mail for the email regarding their new schedule.

3. Affected Authentication applicants with confirmed appointments at DFA-Aseana will be accommodated on the following date:

Original Appointment Schedule

New Appointment Schedule

26 September 2022

27 September 2022

An email will be sent to the concerned Authentication applicants to confirm their new appointment schedule. Please print out the new email with your new schedule and bring your documents for authentication on your new appointment date.

4. Affected Authentication applicants with confirmed appointments in other COs will be accommodated within 30 days from the 26 September 2022.

Affected applicants must present their confirmed appointment packet which shows that their original schedule is on 26 September 2022.

5. Releasing of Authentication Documents at Double Dragon Plaza

Expedited Release of Authenticated Documents

Original Releasing Date

Rescheduled Release Date

26 September  2022

27 September 2022

 

Regular Release of Authenticated Documents

Original Releasing Date

Rescheduled Release Date

26 September 2022

27 September 2022

27 September 2022

28 September 2022

28 September 2022

29 September 2022

The Department advises the public that DFA COs and TOPS sites will strictly adhere to declarations and announcements regarding the suspension of government work made by Local Government Units. DFA also urges the public to prioritize their safety and adhere to safety and precautionary measures set in place during the typhoon. END