Half-day Consular Operations on 27 March 2024 at DFA Aseana, Consular Offices, and TOPS Sites 

PARAÑAQUE 27 March 2024 – The Department of Foreign Affairs informs the public that consular operations in DFA Aseana, Consular Offices (COs), and Temporary Off-Site Passport Services (TOPS) nationwide will have half-day operations on 27 March 2024, pursuant to Memorandum Circular No. 45 issued by the Office of the President, dated 25 March 2024, suspending work in government offices on 27 March 2024 from 12:00 pm onwards. 

Applicants for consular services with affected confirmed appointments on the afternoon of Wednesday, 27 March 2024, at DFA Aseana and Consular Offices will be accommodated from Monday, 01 April to Friday, 26 April 2024. 

TOPS applicants with affected confirmed appointments on the afternoon of Wednesday, 27 March 2024, will be accommodated at their respective Supervising Consular Offices (SCOs) from Monday, 01 April to Friday, 26 April 2024. TOPS applicants are instructed to follow the same time slot of their appointment. 

For the list of SCOs please refer to this link: 

https://dfa-oca.ph/transparency-seal/directory-of-temporary-off-site-passport-service-top s/ 

Likewise, the Passport Releasing Service Center in Double Dragon Meridian Park, Pasay City will also have half-day operations on Wednesday, 27 March 2024, and will resume operations on Monday, 01 April 2024. 

For more information, affected passport applicants may contact the following: 

DFA Aseana: This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it. Consular Offices: https://dfa-oca.ph/transparency-seal/directory-of-consular-offices-co/. 

For further information regarding passport requirements please visit: https://dfa-oca.ph/passport/passport-requirements/.

FOR AUTHENTICATION APPLICANTS 

1. Authentication applicants with confirmed appointments on 27 March 2024 at DFA-Aseana will be accommodated on the following dates: 

The above applicants must present their confirmed appointment packet which shows that their original schedule is on 27 March 2024. 

2. Authentication applicants with confirmed appointments in NCR Consular Offices (COs) and Provincial Consular Offices (COs) will be accommodated within 30 days from 01 April 2024. 

The above applicants must present their confirmed appointment packet which shows that their original schedule is on 27 March 2024. 

3. Releasing of Authentication Documents at Double Dragon Plaza 

Applicants may refer to their Official Receipts or Authentication Slips of the releasing date and time for reference. Applicants with a scheduled release for 12:00nn to 04:00pm on 27 March 2024, may claim their documents before 12:00nn. Releasing of Authentication Documents will resume on 01 April 2024 onwards. 

4. For further inquiries, please feel free to reach out through the following Consular Office’s email address: 

                                Consular Office with                                                               Email Address  

                              Authentication Services                          

                              DFA Aseana                                                       This email address is being protected from spambots. You need JavaScript enabled to view it.

                             CO NCR West (SM Manila)                                This email address is being protected from spambots. You need JavaScript enabled to view it. 

                             CO NCR Northeast (Ali Mall)                              This email address is being protected from spambots. You need JavaScript enabled to view it.   

                             CO NCR East (SM Megamall)                             This email address is being protected from spambots. You need JavaScript enabled to view it.  

                             CO NCR South (Alabang Town Center)              This email address is being protected from spambots. You need JavaScript enabled to view it.  

                             CO Pampanga (Robinsons StarMills)                  This email address is being protected from spambots. You need JavaScript enabled to view it. 

                             CO La Union (CSi Mall)                                       This email address is being protected from spambots. You need JavaScript enabled to view it. 

                             CO Cebu (Pacific Mall Mandaue)                        This email address is being protected from spambots. You need JavaScript enabled to view it. 

                             CO Iloilo (Robinsons Place)                                 This email address is being protected from spambots. You need JavaScript enabled to view it. 

                            CO Davao (SM Davao)                                        This email address is being protected from spambots. You need JavaScript enabled to view it. 

                            CO Cagayan de Oro (SM Downtown Premier)   This email address is being protected from spambots. You need JavaScript enabled to view it. 

                            CO Legazpi (Pacific Mall)                                    This email address is being protected from spambots. You need JavaScript enabled to view it. 

For Passport Appointment Concerns: 

(02) 8234 – 3488 

For Passport, Authentication and other Consular Inquiries: 

(02) 8651 – 9400 

Passport Releasing Hotline: 

0939-320-0569 (Smart) 

Authentication Concerns Hotline: 

8651-9400 loc. 2266

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